Pelago's Client Advisory Board Summit: A Catalyst for Innovation and Collaboration

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Pelago

At Pelago, innovation is a guiding principle that drives everything we do. This was never more evident than at our recent Client Advisory Board Summit—held in beautiful Aspen, Colorado—where we gathered with some of our most forward-thinking clients to chart the future of substance use management. The event was more than just a meeting of minds—it was a powerful demonstration of how collaboration can spark change, challenge norms, and ultimately, break the stigma surrounding substance misuse.

A Partnership for Progress

The summit brought together a diverse group of industry leaders, each passionate about making a difference. These clients are not just partners but visionaries who share our commitment to redefining what effective care looks like. Their insights are invaluable, offering perspectives that are both grounded in experience and driven by a desire to innovate.

Throughout the summit, it was clear that Pelago’s clients are not content with the status quo. They are eager to explore new solutions, challenge outdated models, and push the boundaries of what’s possible in substance use care. This forward-thinking approach is exactly what makes our partnerships so powerful. Together, we are not just reacting to the needs of today but anticipating the challenges of tomorrow.

Breaking the Stigma

One of the most profound themes of the summit was the collective effort to break the stigma associated with substance misuse. For too long, stigma has been a barrier to seeking help, preventing individuals from accessing the care they need. At Pelago, we believe that this stigma is one of the most significant challenges in substance use care, and we are committed to dismantling it.

Our clients share this commitment. During the summit, we engaged in deep, thoughtful discussions about how to shift public perceptions, normalize conversations about substance use, and create a more supportive environment for those seeking help. These conversations were not just theoretical—they were grounded in real-world strategies that our clients are already implementing in their organizations and communities.

Delivering Substance Use Care That Works

Innovation and collaboration are at the heart of Pelago’s approach to substance use care. We understand that to make a lasting impact, we must continuously evolve our methods, integrate new technologies, and stay responsive to the needs of those we serve. The insights gained from our clients at the summit are a critical part of this process.

From exploring the latest in digital health tools to rethinking care delivery models, the summit was a hotbed of ideas that will shape the future of Pelago’s products. Our clients’ willingness to share their experiences, successes, and even challenges provides us with the real-world feedback needed to refine our approach and ensure that our care truly meets the needs of those struggling with substance misuse.

A Shared Vision for the Future

The Pelago Client Advisory Board Summit was more than just a meeting—it was a milestone in our ongoing journey to innovate, collaborate, and make a difference in the lives of those affected by substance misuse. We are incredibly grateful for the insights and energy our clients bring to the table. Together, we are not just discussing the future of substance use management; we are actively creating it.

As we move forward, the collaboration between Pelago and our clients will continue to be a driving force in our efforts to break the stigma of substance misuse and deliver care that works. We extend a heartfelt thank you to all of our clients. 


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