PRODUCT UPDATE
Pelago 2025 Winter Release
Introducing deeper, more personalized care with integrated family support, enhancements to our Support care model, and wayfinding—a personalized app experience. All designed to strengthen member engagement and provide scalable solutions for easier, more effective access to care.
Support Beyond the Individual
Pelago for Families
Substance use affects the whole family, yet most solutions fail to provide support for loved ones navigating addiction. Pelago for Families fills this gap, offering the guidance, tools, and real-time support families need for lasting recovery.
“With these latest enhancements, we’re strengthening our substance use management program—delivering more personalized, evidence-based support to members and their families and ensuring they have the right tools and guidance at critical moments in their care journey.”
Suzette Glasner, Ph.D.
Chief Scientific Officer
Comprehensive Care Model
Enhanced Support
Some members who don’t meet an SUD diagnosis might still have risky use, want to build healthier habits, or seek to better understand their relationship with substances. Pelago’s Support care pathway now incorporates SBIRT (Screening, Brief Intervention, and Referral to Treatment), an evidenced-based protocol designed to catch risky or harmful patterns of substance use before they escalate into more severe dependence.
Smarter Care to Keep Members Engaged
Wayfinding
Behavior change is tough, and members need the right support at the right time to stay on track. Wayfinding, our redesigned home page and daily action plan, uses real-time personalization to surface the most relevant actions, tasks, and support for each individual.
Say hello to brighter days together
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